ONE of Northern Ireland’s leading hotels is proud to announce that it has been awarded the prestigious AA 4 Silver Star Award for its high standard of service and dedicated team following a recent Hotel inspection. This award is given based on hospitality, service, cleanliness and amenities and Killyhevlin Lakeside Hotel, Enniskillen is now one of the few hotels in Northern Ireland to be awarded this prestigious title.
The AA’s Hotel Silver Star status is defined as ‘highly recommended hotels offering a superior level of quality within their star rating, high standards of hotel keeping, in particular, hospitality, service and cleanliness’.
As a family-owned independent hotel for over 48 years, Killyhevlin has established a strong reputation for providing guests with a first-class service. The AA Inspector’s report praised the “warm and genuine hospitality showcased alongside professional and attentive service”, noting that the hotel “has worked very hard with the retention of key members of staff who have long service at the hotel”.
The award complements the teams unwavering hospitality and proactive communication across areas of the property. Our people are at the foundation of everything we do, so it gives us great pride to share and celebrate their dedication, hard-work and commitment. Earlier this year members of our long serving team were recognised for their loyalty and length of service at a special celebratory event.
General Manager, David Morrison, says: “We are thrilled to have attained this prestigious rating from the AA and that our hard work and excellent standards have been further recognised by the AA. The entire team has worked very hard and this industry recognition is well deserved.”
In line with the hotel’s continuous improvement programme a major refurbishment of its luxury rooms was recently completed. The collection of 71 bedrooms includes lakeview rooms, family-friendly rooms and sumptuous suites. Located in the heart of the Fermanagh Lakelands and just one mile from the historic island town of Enniskillen, the Killyhevlin is the perfect haven for ‘Making Memories By The Lakes’.
Guests can unwind enjoying complimentary use of Killyhevlin Health Club with an indoor swimming pool, jacuzzi, sauna, steam room, outdoor lakeview hot tub and Gym or treat themselves to a spot of pampering with a luxury Elemis treatment at KALM Spa. Guests can also avail of a ‘taste of Killyhevlin’ with breakfast, light bites, afternoon tea, lunch and evening menus, all served with a lakeview.
To celebrate achieving 4 AA Silver Stars, Killyhevlin Lakeside Hotel & Lodges have launched a ‘Silver Lining’ Special Offer* inclusive of a 2 night stay, free £25 Dining Credit and full cooked breakfast each morning From £130pps. Book online www.killyhevlin.com or call reservations on 028 6632 3481. *Terms and conditions apply. Subject to availability