*SAVE Up To £275* Cosy Sale Self-Catering Lodge Break | FREE £40 Dining Credit Midweek Offer *SAVE Up To £275* Cosy Sale Self-Catering Lodge Break | FREE £40 Dining Credit Midweek Offer Book Now

BEST Rate Guaranteed

You will always find the best rates on Killyhevlin.com

best rate

FREE Cancellation up to 48 Hours

Enjoy free cancellation up yto 48 Hours when booking on Killyhevlin.com

free cancellation

NO Booking Fee

We charge no booking fee on any bookings that you make on Killyhevlin.com

no fee

FREE Wi-Fi

Surf the internet and enjoy Free Wi-Fi during your stay at the Killyhevlin Hotel

wifi

FREE Newspaper

Keep up to date with the world and enjoy reading your complimentary newspaper

newspaper
15
16
Book Now
Book Direct Benefits

Recruitment

Killyhevlin Lakeside Hotel & Lodges is currently HIRING!

Be part of the award-winning team at one of Northern Ireland's favourite hotels. 

Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, we can offer you fantastic opportunities and are proud to be celebrating 45 years as a family owned hotel.

To apply please email CV to: hr@killyhevlin.com

Qualifications & Experience

Essential Skills

  • Good standard of education.
  • EDCL (European Computer Driving Licence) or equivalent.
  • NVQ L2 (or equivalent) in reception/ office and business skills.
  • Customer care. Local knowledge. Previous employment within a customer service industry.
  • Experience of working shifts and weekends.
  • Experience of working within a team.
  • Flexible to use previous work experience & assist another department if necessary.
  • Permitted to legally live & work in Northern Ireland/UK (evidence of immigration status & right to work with ID).

Desirable Skills

  • Previous hotel reception experience.
  • Working experience of computerised room management system (Welcome).
  • Working experience of food and beverage service.
  • Working experience of housekeeping service.
  • NVQ (or equivalent) industry recognised professional Hospitality qualification.

Further Information

Work time: Working 5 shifts out of 7 per week (mix of early & lates) includes weekends. Further hotel information: www.killyhevlin.com We are an Equal Opportunities Employer. We supply uniform, meal on duty, on-the-job & essential product training, secure staff car parking, employee of the month award, staff discounts. Wages paid fortnightly, directly into personal bank account, payslip emailed to personal email account. 3 months probation applies. References will be required. No staff accommodation or staff transport available. Evidence required of Right to Work in UK/NI & Immigration Status.

Responsibilities
Customer care. Checking in and checking out guests. Guest enquiries and problems. Guest accounts and payments. Administration. Other duties within the capabilities of the applicant the scope of the role.

  • Welcoming, checking in and out residents for hotel and self-catering units.
  • Dealing professionally with guest enquiries.
  • Guest accounts, billing and lodgements.
  • Switchboard, administrative duties.
  • Reservations, sales, cashier, recommendations and upselling.
  • Health and safety in the work place.
  • Other duties which may arise in the course of a shift, within your capabilities that will assist the hotel provide the guest with an excellent experience.
  • Able to arrange own transport to and from work.