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Recruitment

Killyhevlin Lakeside Hotel & Lodges is currently HIRING!

Be part of the award-winning team at one of Northern Ireland's favourite hotels. 

Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, we can offer you fantastic opportunities and are proud to be celebrating 45 years as a family owned hotel.

To apply please email CV to: hr@killyhevlin.com

Qualifications & Experience

Essential Skills

  • Good organizational skills
  • The ability to stand for long hours
  • The ability to work unsupervised in a busy environment
  • Willingness to adhere to health and safety rules

Desirable Skills

  • L2 Food Hygiene certificate
  • L2 Health & Safety at work certificate
  • A catering industry recognised qualification
  • Previous experience of KP role in a hotel.
  • Basic maintenance skills

 

Responsibilities

 

To clean our kitchen and relevant associated areas and to support our chefs. Your responsibilities include washing pots and pans, keeping floors clean, sanitising food preparation areas and occasionally helping with food prep work. This is an entry-level job but an essential part of the success of the overall kitchen operation.
 
  • Keep all kitchen work surfaces (counters, sinks, stoves, walls) clean and sanitised
  • Sweep and mop floors at the beginning and ending of shifts
  • Be ready to clean up spills to avoid hindering operations
  • Wash cookware, utensils and cutlery fast to keep them in rotation
  • Arrange equipment and ingredient deliveries
  • Keep the food and supply storage areas organized
  • Take out the garbage and ensure recycling takes place
  • Help with routine food prep tasks (such as peeling and chopping vegetables) when needed

 

Qualifications & Experience

To provide an excellent casual dining experience for guests while meeting the required standards of menu knowledge and service.

  • Excellent customer care with a knowledge of food hygiene and health & Safety in the workplace.
  • Provide excellent food and beverage service by preparing the work area for service and clear down afterwards.
  • Serve food & drinks by providing table, room & buffet/carvery styles of service.
  • Handle guest bills & payment.

Responsibilities
  • Excellent customer care with a knowledge of food hygiene and health & Safety in the workplace.
  • Provide excellent food and beverage service by preparing the work area for service and clear down afterwards.
  • Serve food & drinks by providing table, room & buffet/carvery styles of service.
  • Handle guest bills & payment.

Qualifications & Experience

Essential:

NVQ L2 & L3 Beauty Therapy, confederation of international beauty therapy & cosmetology (CIBTAC) & comite international d'esthetique et de cosmetologie (CIDESCO).

Excellent customer care skills.

Good standard of education.

English: understand, speak, read & write.

Permitted to legally live & work in Northern Ireland/UK (evidence of immigration status & right to work with ID).

Professional experience of full body massage.

Currently active & up to date in Spa/beauty profession.

 

Desirable:

HND &/or degree level industry recognised qualifications.

Professionally Elemis trained.

Professionally Jessica.

Qualified to offer Reflexology & Indian Head massage.

2 years previous professional work experience in Spa/beauty.

Previous work experience in Elemis Spa.

Experience of reception duties.

Recent work experience in Spa/ beauty business.

 

 

 

Responsibilities

 

Customer care skills.

Reception duties.

Provide facial treatments.

Provide eyelash & eyebrow treatments.

Hair removal using waxing techniques.

Provide manicure & pedicure treatments.

Provide make-up treatment, plan & promote make-up activities.

Attend & pass training with Elemis to the required standard to be able to administer treatments as described & promote sales of Elemis products.

Build a regular client base with non-members & non-residents.

Promote additional products & services.

Develop & maintain effectiveness at work.

Control receipt, storage & issues of stock.

Maintain health & safety & cleanliness of work place, equipment/ materials.

 

Qualifications & Experience
  • Essential Skills

    • Good standard of education
    • EDCL
    • Excellent communicator
    • Excellent Customer care/ guest etiquette
    • Previous experience in a similar position
    • Conscientious and able to work on own initiative.
    • Excellent organisational skills with an eye for detail
    • Hands on approach to all areas within the hotel
    • Able to walk the premises, lift and carry
    • Clean driving licence
    • English - fluent: understand, speak, write. This is the primary language of the client base.

    Desirable Skills

    • To have food and bar service experience
    • To have completed Fire Warden certified training
    • To have completed First Aider certified training

 

Responsibilities

Our Hotel Night Porter will offer a warm, memorable and personalised welcome while providing efficient, prompt, trouble free and courteous service to residents and guests in absence of Managers and other staff during the night. Our Night Porter will be responsible for the security of the hotel, (interior and exterior) and our overnight guests and will keep public areas clean and tidy, set meetings and functions for the following day’s events as per the Manager’s instructions and ensure the breakfast restaurant is set to the required standard. Being able to complete tasks accurately and within the given deadlines is essential

  • Report for duty punctually in the correct uniform, paying attention to hygiene and tidiness.
  • Work closely with Reception and Management and carry out any request that they may have in relation to customer needs.
  • To have working knowledge of computers for charging drinks, food and checking-in and out residents.
  • Ensure that wake up calls are made promptly and newspapers are ordered and delivered.
  • Be fully aware of all daily and weekly events in the hotel and be familiar with and promote hotel facilities and attractions within the property.
  • Assist Guests with any requests e.g., information, making bookings, directions, handle, follow up and communicate any comments or complaints. Pass on to relevant Managers if unable to handle.
  • Provide room service to Guests in accordance with Hotel Policies.
  • Serve the late bar for residents in accordance with Hotel Policies.
  • Monitoring the main door at night, ensuring all Guests show their room card prior to gaining entry into the late bar and receiving signatures for room charges.
  • To ensure the bar closes at the appropriate time and that Guests are politely escorted (if needs be) to their bedrooms.
  • Carry out fire and security walks during your shift and sign logs. Remove blockages and obstacles.
  • Be confident to decide if it is necessary to raise the alarm and vacate the building and to recognise when guests have caused the alarm to go off and no need to vacate.
  • Be fully conversant with all departmental Fire, Emergency and Bomb procedures and report all potential and real hazards immediately.
  • To ensure all corridors are clear from trays and debris, collecting any breakfast cards for room service in the morning.
  • To clean and ensure the foyer and surrounding public areas are left clean and tidy.
  • To ensure back of house areas, including kitchen area where night porter prepare food is left clean.
  • To set-up rooms as directed by the Duty manager and assist other departments (if required) with preparation for the following day.
  • Record any Health/safety or maintenance faults in the book at Reception and ensure they are communicated to management.
  • Ensure that all tasks are completed on each shift, record any unusual occurrences, faulty equipment etc or other problems arising to the Duty Manager and take appropriate action and ensure a thorough handover takes place at the end of the shift.
  • Due to the nature of the Hotel industry, you must be flexible and available to work additional shifts when other Night Porter is on leave and accept reasonable changes or additions in work hours.
  • Due to the nature of the industry, be flexible and available to work additional shifts when other Night Porter is on leave & accept reasonable changes or additions in work hours, which are necessary for the uninterrupted guest service.
  • Attend meetings and training sessions as and when required e.g. Health and Safety, Fire Training.
  • To carry out additional duties as requested by Management.
Qualifications & Experience

Essential Skills

  • English, Maths.
  • L3 Professional Culinary training
  • Relevant L3 Industry recognised Culinary qualifications.
  • L3 Supervising Food Hygiene
  • Creative with a good eye for detail.

Desirable Skills

  • Previously experienced Chef de Partie in a hotel kitchen.
  • Knowledge of kitchen costings, portion control, waste management.
  • Previous experience of fast paced high volume kitchen work.
  • Experience of banqueting and event catering.
  • Experience of Restaurant a la carte and/or Grill Bar
  • Knowledge of stock management.
  • L3 Supervising Health & Safety at Work
  • First Aider.
Responsibilities
  • To report to Head Chef, Senior Sous Chef & Hotel Management.
  • To maintain standards for the appearance and behaviours of the kitchen team.
  • To assist develop the skills and knowledge of the Commis Chefs.
  • To be a key team player.
  • To maintain a clean and tidy work place and participate in the necessary tasks required to keep work areas safe and to retain our Scores on the Doors 5 star rating.
Qualifications & Experience

Essential Skills

  • Have a good standard of health and fitness: Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
  • Good standard of education.
  • The ability to prioritise and organise yourself.
  • Able to work under pressure and at high speed.
  • Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
  • Can do attitude and able to adapt to changes with problem solving abilities.
  • Attention to detail.
  • Highly responsible and able to follow directions thoroughly, whilst also able to work independently with little supervision.

Desirable Skills

  • 1 year minimum experience in the hospitality industry preferred. And 6 months minimum in housekeeping.
  • Flexibility. Working 40 hours Monday to Sunday. Able to work different shifts (weekends, morning and/or evening) and able to assist with longer hours if needed.
  • Outstanding communication skills.

Further Information

Responsibilities
To take pride in the presentation of guest bedrooms and public areas of the hotel, ensuring consistency in our standards and exceeding guest expectations at all times.

  • Handling guest requests, belongings and personal items with the utmost care, security and discretion.
  • Taking pride in showcasing our public areas ensuring the highest standards of cleanliness.
  • Always putting our guests first.
  • To ensure that all specified areas are cleaned and presented within the allocated time frame in line with our service standards.
  • To clean, maintain, service and present our 71 bedrooms with ensuite bathrooms.
  • To replace glasses, mugs and cutlery in the rooms.
  • To report any maintenance/cleanliness issues through the correct channels and to follow through to ensure issues are rectified.
  • To inspect and give back occupied rooms/stay over and departure rooms in accordance with our service standards.
  • To complete audits of the rooms on occupied rooms and departure rooms.
  • To ensure service areas are kept tidy and clear.
  • To clean and maintain all public areas to the standard required (including corridors, staircases, guest lifts, guest toilets and any other public areas of the hotel).
  • To clean, maintain, service and present the on-site self catering accommodation.
Qualifications & Experience

Essential Skills

  • Experience chef with good knife skills and can work well under pressure
  • Experience working in a high-volume kitchen.
  • Hands-on experience with various kitchen equipment
  • Willingness to learn and strive in a fast-paced environment
  • Good standard of education
  • L2 Professional Culinary Accreditation.
  • City & Guilds diplomas in professional cookery
  • BTEC HND in professional cookery

Desirable Skills

  • L2 Food Hygiene certificate
  • L2 Health & Safety at work certificate.
  • Allergens awareness training
  • A foundation degree in culinary arts
Responsibilities
We are looking for creative, passionate, and enthusiastic chef to join our casual dining grill bar team to assist us prepare and present our "Lite Bite" menu and Afternoon Teas. Plenty of opportunities to learn new skills and recipes.

  • Passion for preparing and cooking quality locally sourced produce
  • Preparing produce for cooking
  • Maintaining high standards of hygiene
  • Preparing the ingredients for a more senior chef
  • Measuring dish ingredients and portion sizes accurately
Qualifications & Experience

Essential Skills

  • Local knowledge.
  • Good communication skills.
  • Good standard of education.
  • Legally permitted to work in UK & Northern Ireland (provide evidence of immigration status & right to work in UK).

Desirable Skills

  • Previous food service/waiting experience.
  • Industry recognised qualifications & certificates.
  • L2 Health & Safety at Work.
  • L2 Food Hygiene.
  • Fire Safety & Prevention.
Responsibilities

To provide an excellent casual dining experience for guests while meeting the required standards of menu knowledge and service.


  • Excellent customer care with a knowledge of food hygiene and health & Safety in the workplace.
  • Provide excellent food and beverage service by preparing the work area for service and clear down afterwards.
  • Serve food & drinks by providing table, room & buffet/carvery styles of service.
  • Handle guest bills & payment.
Qualifications & Experience

Essential Skills

  • No experience required as full on-the-job training will be given.
  • Permitted to legally live and work in Northern Ireland/UK (evidence of immigration status and right to work with ID).
  • English - fluent: understand, speak, write. This is the primary language of the client base.

Desirable Skills

  • Previous experience of hotel work.
  • Health & safety at work certificate.
  • Food hygiene certificate.
  • Welcome to excellence certificate.
  • NVQ level 2 Food & Beverage Service.
Responsibilities

Banqueting & Function Staff required to ensure high quality customer care. Service of food & beverages.

  • Customer care.
  • Service of food & beverages.
  • Serving at functions, buffets, carvery, tray service, afternoon teas & grill bar, Kove Restaurant (according to business requirements).
  • Product knowledge, menus, locality, hotel facilities.
  • Maintaining a clean and tidy work area.
  • Preparing for service and cleaning after service.